Please refer to this page for notices and up-to-date information.
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HILLSBORO BRANCH HOURS - Due to limited staffing, the Hillsboro branch LOBBY hours are: Monday - Friday 9 a.m. to 1:30 p.m. and 2:30 to 5:30 p.m. Drive-thru ITMs are available 24 / 7 / 365. ITM Teller Assistance is available Monday - Friday 7:30 a.m. to 6 p.m. and Saturday 9 a.m. to 1 p.m.
BELLMEAD BRANCH HOURS - Due to limited staffing, the Bellmead branch will no longer offer Saturday LOBBY hours. Drive-thru self-serve ITMs are available 24 / 7 / 365. ITM Teller Assistance hours are Monday - Friday 7:30 a.m. to 6 p.m. and Saturday 9 a.m. - 1 p.m. The Waco 6201 Sanger Avenue branch lobby is open Saturdays 9 a.m. to 1 p.m. For your convenience the Shared Branching locator website is https://co-opcreditunions.org. Shared Branching phone assistance is as follows: Automated (888) 748-3266 and Live Assistance (888) 837-6500.
SAVE-TO-WIN ACCOUNTS PAY $5,575 TO MEMBERS THIS YEAR! It is fun to save and win. You can get your Save to Win certificate account during the next enrollment period January 1 - April 30, 2023. For more information and official rules: Save to Win
FOR MORE INFORMATION about our CDFI status:https://www.firstcentralcu.com/about-us/announcements.html
DID YOU KNOW WE HAVE A FINANCIAL HOTLINE YOU CAN CALL? Through Knowledge of Financial Education (KOFE) you can see free monthly webinars on this website. Or you can call the member financial hotline 844-203-0038. It is our way of supporting your goals with financial resources all free of charge as a member benefit. Learn more here: https://firstcentralcu.kofetime.com/
IF YOU PREFER TO WEAR A MASK inside the lobbies — you may be asked to lower your mask by the individual conducting your transaction to establish your identity. If you are not feeling well, out of respect for others and especially our staff, please use our online services and the ITMs in the drive-thru.
If you find our phone lines busy, please leave a voice mail message vs. repeat phone calls. We have staff dedicated to serving members via the phone. You can also reach out to us via text message at (254) 857-5154 or email at: [email protected]. Texts and emails however, are not a secure coorespondence, therefore please do not text or email sensitive information. We will be glad to assist you in setting up a safe and financially secure method of interaction. One secure option is contacting us online at: www.firstcentralcu.com | About Us | Contact Us
Planning ahead for the following processes will save time:
- Forms / Applications can be found online and should be filled out prior to coming inside the branch when possible.
- Loan Applications can be found online and should be filled out completely before submitting, for us to contact you.
- Member service appointments save you time. Please set up a convenient time.
"Our primary focus is to continue to deliver service to those who are counting on us. Everything we do, we do for you."