In addition to our excellent products, we also offer the following services to help our members meet all their banking needs.
No need to stop by the credit union every time you need a little information about your account. Thanks to FirstTeller, one simple phone call from a touch tone phone allows you to obtain balances and transaction history, transfer funds between your accounts, request a check withdrawal, apply for a loan, or calculate a payment. FirstTeller also has a bilingual access point for our Spanish-speaking members. Simply dial 254-776-9385 or 800-492-3843.
MessagePay allows you to make loan payments via text messaging on your mobile phone. It's a great reminder you can react instantly to when you receive a "loan payment due" text or email message -- saving you time and giving you peace of mind. MessagePay accepts ACH payments (account & routing number needed) and debit card payments (VISA & Mastercard). When using this method to make a payment, a fee of $4.95 applies for this service.
Lost or Stolen Cards
To report a lost or stolen Visa® credit or debit card, call (800) 682-6075 immediately.
The routing number of First Central Credit Union is 311990045.
Safe Deposit Boxes
Due to social distancing we have stopped the majority of lobby transactions. Currently an appointment should be made in advance to access your safe deposit box. Please call the following phone numbers: Chapel (254) 761-3560; Hillsboro (254) 582-2489; and Brownwood (325) 641-2943.
Available at our Chapel Road, Hillsboro and Brownwood branches.
At the 9101 Chapel Road location in the Hewitt area there are three box sizes: (5"x10") (3"x10") (3"x5")
At the 305 Coke Street location in Hillsboro there are three box sizes: (10"x10") (5"x10") (3"x10")
At the 1602 Austin Avenue location in Brownwood there are three box sizes: (5"x10") (3"x10") (3"x5")
All three box sizes at the Brownwood and Hillsboro branches are currently available. Only two sizes — the 3"x10" and the 3"x5" box sizes — are currently available at the Chapel Road branch. All boxes are 18" in depth.
Annual rental fees are:
- $17.50 for 3 x 5 box
- $25.00 for 3 x 10 box
- $35.00 for 5 x 10 box
- $55.00 for 10 x 10 box
- Key Deposit $20.00
- Lost Key $10.00
Note: The contents of Safe Deposit Boxes are not insured by NCUA.
Credit Union National Association (CUNA)
If you are interested in getting insurance services through CUNA, please call 1-877-636-2377.
When members have closures with other financial institutions, they need to call chexsystem at 1-800-428-9623.
- Notary services
- Money orders
- Cashier checks